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Additional Links Contact Us- Phone: +1 (636) 239-7424
- Toll-Free: +1 (800) 886-7421
- Email: [email protected]
RELATED PRODUCT BRANDS
Bundle it, pack it, seal it, palletize it, wrap it, and go: ProMach offers customers a single source for all their robotic and end of line packaging needs, from standalone applications to complex packaging systems. We also provide fully integrated end of line systems that offer the shortest path to production, as well as complete project management capabilities including financial and system-performance responsibility. With entry-level to high-speed applications for nearly all industries and markets, ProMach helps all types of customers achieve better performance and create greater value.
EXPLORE OTHER PROMACH BUSINESS LINES
ProMach is your partner from start to finish. Our product brands are grouped into distinct business lines that make the most sense to our customers, covering every function of the production line: Filling, Bottling & Capping, Decorative Labeling, Flexibles & Trays, Pharma, Handling & Sterilizing, Labeling & Coding, Robotics & End of Line, and Systems & Integration.
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Parts & Service
After-sale service is a critical part of what makes owning a Texwrap or Tekkra system special. If you need replacement parts, extra manuals or after-sale options for your equipment, our Parts and Service department can assist.
They are also available for technical support by phone to assist in diagnosing and fixing problems you might encounter with a machine in the field.
Contact Parts & Service
For the fastest service please have the model and serial number of the machine ready when calling.
Office hours 8:00 AM to 4:30 PM Central Time.
Technical Service by phone call (636)-239-7424 - press 3, or email [email protected]
Parts Sales by phone call (636)-239-7424 - press 4, or email [email protected]
If you require immediate technical support for your existing machine, call Texwrap’s 24-hr EMERGENCY number: (636)-239-7424 - press 3
Other Aftermarket Services
- Follow-up training & Technical Schools
- Installation and start up of new equipment
- PMMI Certified Training
- System upgrades
- Safety audits
- Equipment refurbishing
- Machine repair and service
PMMI Certified Trainer Program
Texwrap is proud to offer the PMMI Certified Trainer Program - a recognized designation that ensures the highest standards of quality training are being met and unparalleled value is being given to the customer.
Our certified trainers make a difference by bringing the following to your company:
- Faster start-up curves
- Reduced overtime
- Reduced downtime
- Improved vendor relationships
- Reduced service calls
- Improved turnaround time for repairs
- Reduced equipment failure
- Increased safety
- Reduced raw and packaging material losses
- Attainment of ongoing high productivity
- Reduced changeover times
- Reduced consumer complaints